Penny Riordan

Online Content Manager, Social Media Expert
Baltimore, MD
Former community engagement strategist at patch.com, former founding editor of catonsville.patch.com. Expert in social media management, community engagement and online news writing. Volunteer social media/content manager for Mid Atlantic Climbers.

About

Penny Riordan

social media management
online news
community engagement
editing
breaking news

In an online world where audiences are fragmented and the outlets for information are varied, it is important to build an audience through driving engagement, delivering important information and having a user-friendly platform.

Many traditional news media sources draw a line between web and print as well treat news from journalists differently than news from a reader. It's always important for the accurate facts to be shared, but readers are better at vetting information than we give them credit for. How can the platform be improved to highlight both in a way that values the reader's contributions, yet maintains the credibility of the journalist? These are things I love to think about and work on.

I've managed social media, user experience and community contribution standards at Patch.com for the past year. Prior to that I ran a site as the founding editor of Catonsville Patch.

My background is in writing/editing in print and online publications for both newspapers and niche products. I have a decade of professional writing and editing experience. I also have experience managing small teams for company projects and publications.